Update on Score Report Functionality: Yesterday, September 25, there was an issue with our score report application which started around 11:00 a.m. (ET). Our developers were able to identify the issue and get score reports back working by 5:30 p.m. (ET). Once reporting was restored, scores from tests taken during the down time were re-imported; all score reports should now be accessible.
We apologize for the interruption in service and are making updates to ensure this does not happen again.
REMINDER: Learn about key aspects of our systems and ask questions of the experts in our Process Overview and Best Practices webinar!
This webinar provides a quick review of system topics including account creation, account navigation, module test assignment, score reports, transcripts and performance evaluations, followed by open Q&A.
Register now for one of our upcoming webinar sessions - additional dates have been added.
How-To Videos & Resources
Learn how to navigate the new Program Management dashboard and enhanced Learning Platform by clicking the "How-To Videos" button below.
Need help? Visit our Customer Support Portal. Get 24/7 access to how-to guides, frequently asked questions, and other self-help resources.
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